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Guide

How to pick a roofer you will not regret

Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.

Guide7 sections1 min readRancho Santa Margarita, CA

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Get it looked at

Three questions, and up to three Rancho Santa Margarita contractors. Free either way.

Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Nothing is charged and nothing is booked.

Check the licence yourself

A licence number on a business card is not a licence. Look it up, confirm the name on the licence matches the name on the contract, and check the status is active today.

Compare scope, not totals

Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.

Ask for current certificates of insurance

Insurance certificates expire. A certificate dated eight months ago tells you what was true eight months ago. Ask for one issued this month.

Get everything in writing, including the unknowns

Anything agreed verbally will be remembered differently on day two. In particular, pin down the decking rate, the start date and the clean-up before you sign.

Be careful with the deposit

Never pay in full up front, and never in cash without a receipt that names the company. Progress payments tied to milestones protect both sides.

Prefer somebody you could drive to

Ask where their yard is. Companies that follow storms across state lines do competent work and then vanish, which is fine right up until something needs putting right.

In short

Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.

Related questions

Can I stay in the house while it is done?

Most people do. Expect noise from early morning, dust in the attic, and a day where the driveway belongs to the crew.

What warranty should I expect?

Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.

I rent. Can I use this?

Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.

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